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30 lines
1.5 KiB
Markdown
30 lines
1.5 KiB
Markdown
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# Support Tickets
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## Get paid sats to answer questions
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Charge a per word amount for people to contact you.
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Possible applications include, paid support ticketing, PAYG language services, contact spam protection.
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1. Click "NEW FORM" to create a new contact form\
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2. Fill out the contact form
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- set the wallet to use
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- give your form a name
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- set an optional webhook that will get called when the form receives a payment
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- give it a small description
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- set the amount you want to charge, per **word**, for people to contact you\
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3. Your new contact form will appear on the _Forms_ section. Note that you can create various forms with different rates per word, for different purposes\
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4. When a user wants to reach out to you, they will get to the contact form. They can fill out some information:
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- a name
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- an optional email if they want you to reply
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- and the actual message
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- at the bottom, a value in satoshis, will display how much it will cost them to send this message\
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- after submiting the Lightning Network invoice will pop up and after payment the message will be sent to you\
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5. Back in "Support ticket" extension you'll get the messages your fans, users, haters, etc, sent you on the _Tickets_ section\
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