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Add details about mediation in "Cash by mail"

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Jakub Loucký 2021-01-23 23:01:42 +01:00 • committed by Christoph Atteneder
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core/src/main/resources/i18n/displayStrings.properties
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@ -3326,7 +3326,16 @@ payment.cashByMail.info=Trading using cash-by-mail (CBM) on Bisq requires that y
● BTC seller should film the opening of the package, making sure that the tracking number provided by the sender is visible in the video.\n\ ● BTC seller should film the opening of the package, making sure that the tracking number provided by the sender is visible in the video.\n\
● Offer maker must state any special terms or conditions in the 'Additional Information' field of the payment account.\n\ ● Offer maker must state any special terms or conditions in the 'Additional Information' field of the payment account.\n\
● Offer taker agrees to the offer maker's terms and conditions by taking the offer.\n\ ● Offer taker agrees to the offer maker's terms and conditions by taking the offer.\n\
● MEDIATORS CANNOT MAKE JUDGEMENTS IN CBM DISPUTES. But they can help with smaller problems such as technical difficulties not related to scam attempts.\n\ \n\
CBM trades put the onus to act honestly squarely on both peers.\n\
\n\
● CBM trades have less verifiable actions than other fiat trades. This makes handling dispute much harder.\n\
● Try to resolve disputes directly with your peer using trader chat. This is your most promising route to solving any CBM dispute.\n\
● Mediators can consider your case and make a suggestion, but they are NOT guaranteed to help.\n\
● If a mediator is engaged, and if either peer rejects the mediator's suggestion, both peers' funds will be sent to a Bisq 'donation' address [HYPERLINK:https://bisq.wiki/Arbitration#Time-Locked_Payout_Transaction], and the trade will effectively be completed.\n\
● If a trader rejects a mediation suggestion and opens arbitration, it could lead to lose both trading and deposit funds.\n\
● Arbitrators will make a decision based on the evidence provided to them. Therefore, please follow and document the above processes to have evidence in case of dispute. For Cash by Mail trades the Arbitrators decision is final.\n\
● Reimbursement requests any lost funds resulting from Cash By Mail trades to the Bisq DAO will NOT be considered.\n\
\n\ \n\
To be sure you fully understand the requirements of cash-by-mail trades, please see: [HYPERLINK:https://bisq.wiki/Cash_by_Mail]\n\ To be sure you fully understand the requirements of cash-by-mail trades, please see: [HYPERLINK:https://bisq.wiki/Cash_by_Mail]\n\
\n\ \n\