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Update support text

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chimp1984 2019-11-10 08:10:59 -05:00
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core/src/main/resources/i18n/displayStrings.properties
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@ -980,11 +980,12 @@ support.buyerTaker=BTC buyer/Taker
support.sellerTaker=BTC seller/Taker
support.backgroundInfo=Bisq is not a company, so it handles disputes differently.\n\n\
Traders can communicate within the application via a secure chat on the open trades screen to attempt solving a dispute on their own. \
If that is not sufficient, a mediator can step in to help. The mediator will evaluate the situation and give a recommendation for the \
payout of the trade funds. If both traders accept this suggestion, the payout transaction is completed and the trade is closed. \
If one or both traders do not agree to the mediator's recommended payout, they can request arbitration.\
The arbitrator has the third key of the deposit transaction and will make the payout based on their findings.
Traders can communicate within the application via secure chat on the open trades screen to try solving disputes on their own. \
If that is not sufficient, a mediator can step in to help. The mediator will evaluate the situation and suggest a \
payout of trade funds. If both traders accept this suggestion, the payout transaction is completed and the trade is closed. \
If one or both traders do not agree to the mediator's suggested payout, they can request arbitration.\
The arbitrator will re-evaluate the situation and, if warranted, personally pay the trader back and request reimbursement \
for this payment from the Bisq DAO.
support.initialInfo=Please enter a description of your problem in the text field below. \
Add as much information as possible to speed up dispute resolution time.\n\n\
Here is a check list for information you should provide:\n\