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https://github.com/bisq-network/bisq.git
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Add report feature for disputes
At the dispute views (mediator, refund agent both for trader and dispute agents) the shortcut cmd+k (or crtl+k or alt+k) will open a popup displaying all disputes as compact summary. A copy to clipboard button make it easy to copy the text to a text editor and post the relevant disputes for the mediators/refund agents report.
This commit is contained in:
chimp1984
parent
14bec2ff4b
commit
b47b0aa2b9
@ -18,7 +18,6 @@
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package bisq.desktop.main.support.dispute;
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import bisq.desktop.common.view.ActivatableView;
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import bisq.desktop.common.view.FxmlView;
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import bisq.desktop.components.AutoTooltipButton;
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import bisq.desktop.components.AutoTooltipLabel;
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import bisq.desktop.components.AutoTooltipTableColumn;
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@ -41,6 +40,7 @@ import bisq.core.support.SupportType;
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import bisq.core.support.dispute.Dispute;
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import bisq.core.support.dispute.DisputeList;
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import bisq.core.support.dispute.DisputeManager;
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import bisq.core.support.dispute.DisputeResult;
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import bisq.core.support.dispute.DisputeSession;
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import bisq.core.trade.Contract;
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import bisq.core.trade.Trade;
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@ -96,6 +96,7 @@ import java.util.HashMap;
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import java.util.List;
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import java.util.Map;
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import java.util.Optional;
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import java.util.concurrent.atomic.AtomicInteger;
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import lombok.Getter;
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@ -224,67 +225,9 @@ public abstract class DisputeView extends ActivatableView<VBox, Void> {
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keyEventEventHandler = event -> {
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if (Utilities.isAltOrCtrlPressed(KeyCode.L, event)) {
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Map<String, List<Dispute>> map = new HashMap<>();
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disputeManager.getDisputesAsObservableList().forEach(dispute -> {
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String tradeId = dispute.getTradeId();
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List<Dispute> list;
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if (!map.containsKey(tradeId))
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map.put(tradeId, new ArrayList<>());
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list = map.get(tradeId);
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list.add(dispute);
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});
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List<List<Dispute>> disputeGroups = new ArrayList<>();
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map.forEach((key, value) -> disputeGroups.add(value));
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disputeGroups.sort(Comparator.comparing(o -> !o.isEmpty() ? o.get(0).getOpeningDate() : new Date(0)));
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StringBuilder stringBuilder = new StringBuilder();
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// We don't translate that as it is not intended for the public
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stringBuilder.append("Summary of all disputes (No. of disputes: ").append(disputeGroups.size()).append(")\n\n");
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disputeGroups.forEach(disputeGroup -> {
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Dispute dispute0 = disputeGroup.get(0);
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stringBuilder.append("##########################################################################################/\n")
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.append("## Trade ID: ")
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.append(dispute0.getTradeId())
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.append("\n")
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.append("## Date: ")
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.append(DisplayUtils.formatDateTime(dispute0.getOpeningDate()))
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.append("\n")
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.append("## Is support ticket: ")
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.append(dispute0.isSupportTicket())
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.append("\n");
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if (dispute0.disputeResultProperty().get() != null && dispute0.disputeResultProperty().get().getReason() != null) {
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stringBuilder.append("## Reason: ")
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.append(dispute0.disputeResultProperty().get().getReason())
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.append("\n");
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}
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stringBuilder.append("##########################################################################################/\n")
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.append("\n");
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disputeGroup.forEach(dispute -> {
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stringBuilder
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.append("*******************************************************************************************\n")
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.append("** Trader's ID: ")
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.append(dispute.getTraderId())
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.append("\n*******************************************************************************************\n")
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.append("\n");
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dispute.getChatMessages().forEach(m -> {
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String role = m.isSenderIsTrader() ? ">> Trader's msg: " : "<< Arbitrator's msg: ";
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stringBuilder.append(role)
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.append(m.getMessage())
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.append("\n");
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});
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stringBuilder.append("\n");
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});
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stringBuilder.append("\n");
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});
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String message = stringBuilder.toString();
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// We don't translate that as it is not intended for the public
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new Popup().headLine("All disputes (" + disputeGroups.size() + ")")
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.information(message)
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.width(1000)
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.actionButtonText("Copy")
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.onAction(() -> Utilities.copyToClipboard(message))
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.show();
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showFullReport();
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} else if (Utilities.isAltOrCtrlPressed(KeyCode.K, event)) {
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showCompactReport();
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} else if (Utilities.isAltOrCtrlPressed(KeyCode.U, event)) {
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// Hidden shortcut to re-open a dispute. Allow it also for traders not only arbitrator.
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if (selectedDispute != null) {
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@ -317,6 +260,151 @@ public abstract class DisputeView extends ActivatableView<VBox, Void> {
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chatView.initialize();
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}
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private void showCompactReport() {
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Map<String, List<Dispute>> map = new HashMap<>();
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Map<String, List<Dispute>> disputesByReason = new HashMap<>();
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disputeManager.getDisputesAsObservableList().forEach(dispute -> {
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String tradeId = dispute.getTradeId();
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List<Dispute> list;
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if (!map.containsKey(tradeId))
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map.put(tradeId, new ArrayList<>());
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list = map.get(tradeId);
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list.add(dispute);
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});
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List<List<Dispute>> disputeGroups = new ArrayList<>();
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map.forEach((key, value) -> disputeGroups.add(value));
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disputeGroups.sort(Comparator.comparing(o -> !o.isEmpty() ? o.get(0).getOpeningDate() : new Date(0)));
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StringBuilder stringBuilder = new StringBuilder();
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AtomicInteger disputeIndex = new AtomicInteger();
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disputeGroups.forEach(disputeGroup -> {
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if (disputeGroup.size() > 0) {
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Dispute dispute0 = disputeGroup.get(0);
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stringBuilder.append("\n")
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.append("Dispute nr. ")
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.append(disputeIndex.incrementAndGet())
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.append("\n")
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.append("Opening date: ")
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.append(DisplayUtils.formatDateTime(dispute0.getOpeningDate()))
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.append("\n");
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DisputeResult disputeResult0 = dispute0.getDisputeResultProperty().get();
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String summaryNotes0 = "";
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if (disputeResult0 != null) {
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stringBuilder.append("Close date: ")
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.append(DisplayUtils.formatDateTime(disputeResult0.getCloseDate()))
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.append("\n");
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summaryNotes0 = disputeResult0.getSummaryNotesProperty().get();
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stringBuilder.append("Summary notes: ").append(summaryNotes0).append("\n");
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}
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// We might have a different summary notes at second trader. Only if it
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// is different we show it.
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if (disputeGroup.size() > 1) {
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Dispute dispute1 = disputeGroup.get(1);
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DisputeResult disputeResult1 = dispute1.getDisputeResultProperty().get();
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if (disputeResult1 != null) {
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String summaryNotes1 = disputeResult1.getSummaryNotesProperty().get();
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if (!summaryNotes1.equals(summaryNotes0)) {
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stringBuilder.append("Summary notes (trader 2): ").append(summaryNotes1).append("\n");
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}
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}
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}
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if (dispute0.disputeResultProperty().get() != null) {
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DisputeResult.Reason reason = dispute0.disputeResultProperty().get().getReason();
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if (dispute0.disputeResultProperty().get().getReason() != null) {
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disputesByReason.putIfAbsent(reason.name(), new ArrayList<>());
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disputesByReason.get(reason.name()).add(dispute0);
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stringBuilder.append("Reason: ")
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.append(reason.name())
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.append("\n");
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}
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}
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}
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});
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stringBuilder.append("\n").append("Summary of reasons for disputes: ").append("\n");
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disputesByReason.forEach((k, v) -> {
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stringBuilder.append(k).append(": ").append(v.size()).append("\n");
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});
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String message = stringBuilder.toString();
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new Popup().headLine("Compact summary of all disputes (" + disputeGroups.size() + ")")
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.information(message)
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.width(1000)
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.actionButtonText("Copy to clipboard")
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.onAction(() -> Utilities.copyToClipboard(message))
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.show();
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}
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private void showFullReport() {
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Map<String, List<Dispute>> map = new HashMap<>();
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disputeManager.getDisputesAsObservableList().forEach(dispute -> {
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String tradeId = dispute.getTradeId();
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List<Dispute> list;
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if (!map.containsKey(tradeId))
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map.put(tradeId, new ArrayList<>());
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list = map.get(tradeId);
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list.add(dispute);
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});
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List<List<Dispute>> disputeGroups = new ArrayList<>();
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map.forEach((key, value) -> disputeGroups.add(value));
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disputeGroups.sort(Comparator.comparing(o -> !o.isEmpty() ? o.get(0).getOpeningDate() : new Date(0)));
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StringBuilder stringBuilder = new StringBuilder();
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// We don't translate that as it is not intended for the public
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stringBuilder.append("Summary of all disputes (No. of disputes: ").append(disputeGroups.size()).append(")\n\n");
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disputeGroups.forEach(disputeGroup -> {
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Dispute dispute0 = disputeGroup.get(0);
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stringBuilder.append("##########################################################################################/\n")
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.append("## Trade ID: ")
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.append(dispute0.getTradeId())
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.append("\n")
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.append("## Date: ")
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.append(DisplayUtils.formatDateTime(dispute0.getOpeningDate()))
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.append("\n")
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.append("## Is support ticket: ")
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.append(dispute0.isSupportTicket())
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.append("\n");
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if (dispute0.disputeResultProperty().get() != null && dispute0.disputeResultProperty().get().getReason() != null) {
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stringBuilder.append("## Reason: ")
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.append(dispute0.disputeResultProperty().get().getReason())
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.append("\n");
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}
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stringBuilder.append("##########################################################################################/\n")
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.append("\n");
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disputeGroup.forEach(dispute -> {
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stringBuilder
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.append("*******************************************************************************************\n")
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.append("** Trader's ID: ")
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.append(dispute.getTraderId())
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.append("\n*******************************************************************************************\n")
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.append("\n");
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dispute.getChatMessages().forEach(m -> {
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String role = m.isSenderIsTrader() ? ">> Trader's msg: " : "<< Arbitrator's msg: ";
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stringBuilder.append(role)
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.append(m.getMessage())
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.append("\n");
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});
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stringBuilder.append("\n");
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});
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stringBuilder.append("\n");
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});
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String message = stringBuilder.toString();
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// We don't translate that as it is not intended for the public
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new Popup().headLine("All disputes (" + disputeGroups.size() + ")")
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.information(message)
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.width(1000)
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.actionButtonText("Copy")
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.onAction(() -> Utilities.copyToClipboard(message))
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.show();
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}
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@Override
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protected void activate() {
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filterTextField.textProperty().addListener(filterTextFieldListener);
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